We have just upgraded our website so you may find the ordering process different to before. If you have any issues, questions or feedback please Contact us

Contact Britishop

Whether you have a question, or need some assistance with your order, you can contact us using any of the details below.

Standard Working Hours:
Monday - Friday, 8:30am - 6:00pm
Outside these hours please phone for urgent enquiries.

By Email
[email protected]
By Phone
099 2764 222
By Line
@Britishop

Or send us a message


Frequent Questions

Yes, we deliver everywhere in Thailand, including islands.

Read more on our delivery options

Guideline to prices are listed here, actual shipping price shown on checkout page after entering your address.

Deliveries will generally arrive between 1-3 working days after you place your order.

After checkout you will be given the chance to select your preferred dispatch/delivery date and possibly time.
Pattaya Area - Delivery Date and time choices available, managed by our own drivers.
Rest of Country - Dispatch date can be chosen and products will arrive normally the next day, sometimes the day after that. Goods are sent with a specialist temperature controlled transport company and kept chilled during major transit and storage.

We do not send orders out on Weekends, orders received on Friday or weekend will generally be sent out on Monday.

If we have advance notice of the unavailability then we contact you and suggest any alternative products which are available.

If we become aware of unavailability with short notice are are unable to contact you in time we will adjust the order and reflect the amount due for COD, or issue a voucher/points/refund if already paid.

Visit Our Shop

While we mainly focus on delivery, it is also possible to visit our shop in East Pattaya.

We recommend ordering in advance since many items are not kept in-store, but you are welcome to come and browse too.

Our shop is located inside AW Business Services on Soi 16 Siam Country Club, close by Wanasin Market.
If you see CC-Condo on the main road, our Soi (16) is to the right of the tesco lotus, we are 100m down on the left.

Opening Hours:
Monday to Friday, 9am-6pm

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